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Ykebalance
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Privacy Policy

Last updated: November 2025

Introduction

Ykebalance respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.

Information We Collect

Personal Information

When you contact us or request a consultation, we may collect:

  • Name and contact information (email, phone number)
  • Communication preferences
  • Information you provide in your consultation request
Automatically Collected Information

When you visit our website, we may automatically collect:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use collected information to:

  • Respond to your inquiries and consultation requests
  • Schedule and conduct educational consultations
  • Improve our website and services
  • Send relevant information about our educational services
  • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser. For more information, please see our Cookie Policy.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service providers who assist in operating our website
  • Professional advisors bound by confidentiality obligations
  • Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Withdraw consent at any time

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

International Data Transfers

Your information may be transferred to and processed in countries other than Indonesia. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Ykebalance
Jl. Gatot Subroto No. 9, Batam 29444, Indonesia
Phone: +62 778 423 970
Email: [email protected]

Ykebalance

Educational guidance for age-supportive nutrition and balanced lifestyle habits

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